Customer Service
8737 Colesville Road; Suite 610
Silver Spring MD 20910
For customer service contact Bianca Louis at blouis@lcwr.org or call 301-588-4955.
Shipping & Returns
Shipping
Most in-stock items are shipped within 3 Business Days of receipt of your order. Business days do not include weekends or federal holidays. Overall, expect delivery of in-stock items within 10-12 Business Days. Shipping for orders placed online is automatically calculated via the US Postal service based on the size of your order. Please allow 3-4 additional business days for deliveries to AK, HI, and U.S. Territories addresses.
Returns and Exchanges
All sales are final with the exception of defective materials or merchandise sent in error. Returns of defective materials or merchandise sent in error need to be processed within 30 days of receipt. A refund or credit will be processed excluding any shipping fees. We recommend using UPS or Insured Parcel Post for tracking. Return with a copy of your invoice to LCWR, 8737 Colesville Road, Suite 610, Silver Spring MD 20910.